Privacy Policy

Knotwo Ltd (“Knotwo”, “we”, “us”) operates the recruitment platform at knotwo.co.uk. We are the data controller for personal data processed through the platform. Contact: hello@knotwo.com.

Candidates: name, contact details, location, job title, experience, skills, qualifications, availability, work-type preferences, CV, profile photo, pronouns, career goals and bio.

Employers & agencies: company name, Companies House registration number, company website, logo, billing details (via Stripe), and user account details.

Technical data: IP address, device/browser information, and usage data via strictly necessary and (with consent) analytics cookies.

To provide the platform, match candidates with employers/agencies, process subscriptions, send transactional and notification emails, verify business registrations, prevent fraud, and improve our AI search quality.

Stripe (payment processing), Resend (transactional email), and our cloud hosting providers. We never sell your personal data. Candidate contact details are only revealed to an employer once they unlock a CV against their allowance.

You have the right to access, rectification, erasure, restriction, data portability, to object, and to withdraw consent at any time. Candidates can pause visibility, block specific companies, or delete their data from their dashboard. To exercise any right, email hello@knotwo.com.

We keep candidate profiles while your account is active and for up to 12 months after inactivity, then delete or anonymise. Billing records are retained for 7 years to meet legal obligations. Deleted data is removed from active systems promptly.

Passwords are hashed with bcrypt, access is authenticated and role-based, and data is encrypted in transit. We apply brute-force protection and least-privilege access internally.

We use strictly necessary cookies to keep you signed in and, with your consent, analytics cookies to understand usage. You can manage your choices via the cookie banner. See our cookie preferences at any time.

Knotwo is intended for users aged 18 and over. We do not knowingly collect data from anyone under 18.

Questions about this policy or your data: hello@knotwo.com.