Terms of Service

By creating an account or using Knotwo you agree to these Terms. If you do not agree, do not use the platform.

Knotwo is a software platform that connects UK candidates with employers and recruitment agencies via AI-powered search. Knotwo is not an employment agency or employment business and does not employ candidates or guarantee any hire, placement or outcome.

Candidate accounts are free. Candidates consent to being discoverable by verified employers/agencies they have not blocked, and control their own visibility, availability status and data at all times.

Employers and agencies require a paid subscription and a valid Companies House registration number. Access to the candidate database is granted only after successful business verification.

Employer: Starter £99/mo, Growth £179/mo, Pro £349/mo.

Agency: Starter £148/mo, Growth £308/mo, Pro £648/mo.

Introductory offer: new subscribers pay £50 less for their first month only (the previous launch price); billing then continues at the standard monthly price. Existing subscribers keep their current rate until their plan is renewed onto a new plan or changed.

Each tier includes a monthly CV view/unlock allowance, user seats and features as described at sign-up. Additional job posts can be purchased per the pricing shown.

Subscriptions bill monthly in advance via Stripe (never as an upfront lump sum) and have a minimum term of 3 months. After the minimum term, subscriptions continue on a rolling monthly basis until cancelled. Cancellation is not available during the minimum term; after it, you can cancel at any time and cancellation takes effect at the end of the current billing month, with access continuing until then. CV allowances reset each billing period and do not roll over.

Job listings stay live for 6 weeks (42 days) and then expire automatically. Expired listings remain in your dashboard and can be reposted, which uses one job post credit.

You must not misuse the platform, scrape data, contact candidates outside the platform using unlocked details for unsolicited marketing, share account access beyond your purchased seats, or upload unlawful content.

Employers and agencies must handle candidate personal data lawfully under UK GDPR, use it only for legitimate recruitment, keep it secure, and delete it when no longer needed. You are an independent controller of any data you export.

Interview scheduling tools are provided for convenience. Knotwo is not responsible for attendance, conduct or outcomes of any interview arranged through the platform.

Search results are generated by automated matching and ranking and are provided “as is”. Relevance scores are indicative only and should not be the sole basis for any hiring decision.

The platform, branding and software are owned by Knotwo Ltd. You retain ownership of content you upload and grant us a licence to host and process it to provide the service.

To the fullest extent permitted by law, Knotwo is not liable for indirect or consequential loss, lost profits, or hiring decisions. Our total liability is limited to the fees you paid in the 12 months before the claim.

We may suspend or terminate accounts that breach these Terms or fail verification. You may close your account at any time.

These Terms are governed by the laws of England and Wales, and disputes are subject to the exclusive jurisdiction of the courts of England and Wales.

hello@knotwo.com.